GALLERY
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Cancellation Policy
As of Monday the 17th May we will be taking 50% booking deposits for all treatments valued over $80.
In the past we have been super flexible with clients cancelling last minute and rescheduling appointments but it has been happening a little too often which has left us no choice but to implement a new policy.
As we are a small business, last minute cancellations and no shows heavily impact us and is not something we can continue to absorb. All deposits are kept safely on file with us for all ongoing treatments or be redeemed on the day of your appointment.
In the case of a no show or less than 24 hours notice of cancellation this deposit is forfeited. This is purely to cover time lost.
Thank you for your understanding and cooperation.
